Frequently Asked Questions
Everything you need to know about shopping with Australia
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days to most metropolitan areas.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned.
How do I determine my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but usually range from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and popular buy-now-pay-later services like Afterpay and Klarna.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery's progress.